The mobile app is part of an overall program for the City of St. Pete Beach to improve resident communications and service delivery. On the backend, the relevant staff redirects and responds to submitted requests through their customized workflow management system. The City of St. Pete Beach will provide real-time status updates and comments on the submitted requests.
SPB Connect is a free service and is available in the Apple App Store and Google Play for immediate use. It is also available for use on any browser from this link SPB Connect.
SPB Connect Frequently Asked Questions
Q. I am unable to find and/or download the app on my Apple iPad, what can I do?
A. SPB Connect is a mobile device app. Apple iPads are not set up as a mobile devices by default. It is recommended that you download SPB Connect on your mobile phone or use your iPad via a browser by clicking here. Currently this is only an issue with Apple iPads not with any Android tablets.
Q. Who receives the SPB Connect requests?
A. St Pete Beach assigned staff will receive the request via email to their work computers.
Q. When do employees receive SPB Connect requests?
A. During regular City work hours: Monday thru Friday 8am to 4:30pm
Q. Should I use SPB Connect if I need immediate assistance?
A. No, In case of emergency call 911.
St Pete Beach Fire Department (727-363-9206)
Pinellas County Sheriff’s non-emergency number (727-582-6200)
City Hall (727-367-2735) Monday thru Friday 8am to 4:30pm
Since SPB Connect requests are received during work hours and dependent on staff schedules, requests may not be received until a few days after it has been submitted.
Q. Does the city staff repair street lights or hanging wires?
No. Those requests are sent to Duke Energy. There is a direct link to Duke Energy to put in a street light repair on SPB Connect. Go to the main page, or call 1-800-700-8744. For low hanging wire or wire issues call 1-800-228-8485